frequently asked questions
Q. Is iDubba a game?
A. Not exactly, but it uses game techniques like crossing levels, unlocking features
and winning badges to make the whole experience super fun and competitive.
Q. What is activity level? How to improve it?
A. For every Tune in of a show (NOT movie) you do you need to perform several activities
to increase your activity level. These activities include-
- Telling iDubba how long you watched a show.
- Reacting using Reacto meter.
- Giving reaction/comment on that particular episode
you watched.
- Sharing the show/comment on social network.
If you perform all activities for each tune in of a show (NOT movie) you activity
level will reach 100%.
Q. What is Tune in? How to Tune in?
A. Tune in is the core activity of iDubba. It's just a method of telling us that
you are watching a particular program on TV. You can Tune in by-
- Clicking on Tune in buttons available in now running
tab.
- Remember that you can only Tune in to shows 30 mins
prior to start of a show or 30 mins after a show is over.
- You can also set reminders for any program to Tune
in automatically.
- Very soon you would be able to Tune in via SMS/Android
App.
Q. Can I watch TV shows/movies on iDubba?
A. No. We are more of a recommendation/feedback/social platform to discuss/decide/share
TV programs. However we may start showing genuine TV content on iDubba in future.
Q. What is a group? Does anyone need to accept my friend request?
A. A group is a collection of people having similar TV interests. You can add anyone
to your group to follow his/her interests. There is no need for other person to
confirm any request.
Q. What is an exclusive group?
A. Exclusive groups can only be unlocked by performing the activity- "adding shows/movies
to favorites". Based on what shows you are adding iDubba decides which group to
put you in. It's super exciting :-)
Q. I can't see my history? Where is MyDubba link?
A. It will be uploaded soon. we are working on same.
Q. I'm an exiting user, what happens to my old "Tune ins", "Reminders" and
shows added to "MyDubba"?
A. Your past history is intact. But to complete your goals you can not use old "tune
ins". You have to do fresh "Tune ins" or "set reminders" to complete goals. Concept
of MyDubba is changed for old users. Earlier we used to add programs to MyDubba
by clicking on (+) sign. In current version, "MyDubba" is just an archive of past
activities and clicking on (+) sign adds programs to favorites.
Q. I'm an existing user, what happens to my friends?
A. Your friends are added to your group. Also you are added to each of your friend's
group. We found out that groups are a better way to represent social activities
related to Television. So you can add any person from iDubba to your group, no confirmation
required from that person. Groups help in better social discovery of programs and
also bring in gossips related to particular tastes at one place.
In case you are having any other problem or you have any query, send a mail to support@idubba.com
